Returns Postage Pack
Cost effective way to return items (Australia Only)
The Returns Postage Pack is a cost effective way to return or exchange your purchases (Australian addresses only.)
It includes:
- A prepaid shipping label that is emailed to you. You simply print the label, attach it to the parcel and lodge it at the post office.
- PLUS free shipping on the exchanged item and any additional items if you decide to add to your order.
IMPORTANT:
Before ordering the returns postage pack please double check the items you are returning are in the same condition you received them. We understand you may need to open a plastic bag to try things on, so don't worry if the bag is opened but do make sure the item is clean, unused, hair free, has all swing tags attached and is back in it's product packaging it. Items that aren't in original condition can not be accepted. Returns must be recieved within 30 days so please double check your order date.
Please submit an online return request before posting back items and make sure your name, contact details and RMA number are included in with the returned items.
Please allow up to 1 business day to receive your shipping label email. If you haven't received it after one business day please check your SPAM box and then contact us.
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